Returns

How do I return an item?

Please contact us at sales@mulehuntingclothes.com or call us for more information on requesting a refund or returning an item for exchange. If you have not worn the item or if the item is in new condition, we will refund your purchase amount in full, except for shipping charges or exchange the returned item for another one of the same price. Refund and return requests must be made within the first 72 hours after receiving the item. Refund or return items must be received by us before refunds or exchanges will be made.

Our mailing address and phone number may be found in our "About Us" link at the bottom of the home page.

Warranty Policy

Shipping Costs

   Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped USPS Priority Mail unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

One-Year Warranty

   All products (except refurbished items) come with a warranty against manufacturer defect or failure for a period of one year from the date of purchase. This warranty covers replacement or repair of the product, which is determined by availability, or vendor, and the time of purchase. Replacement is often used within 30 days after purchase with the same product or like product when direct replacement is unavailable. Repair is often necessary for items purchased more than 30 days prior. Repair due to excessive use or stress causing material failure or wear will be at customer's expense. The warranty covers normal use only during the warranty period. The decision of what is excessive use or stress is ours alone.

   We will, of course, work with you to insure you are as satisfied as we can make you. We want you to be satisfied with our products and with our service. Please contact us with any questions.

Thank you!